Terms of Use
Introduction
These terms of use (hereinafter referred to as the "Terms") govern the use of the website and services of Forex Analytica, a company registered with the Economic Chamber of Greece (ECG) and licensed to practice the profession of economics. By using the website, you agree to the following Terms. If you do not agree, please refrain from using our website and services.
Description of Services
Forex Analytica provides technical and fundamental analysis of the foreign exchange (Forex) market, in accordance with economic science principles. The information and analyses offered are for informational and educational purposes and do not constitute investment advice or recommendations for making investment decisions.
Use of Information
Users of our services must acknowledge that the analyses and reports provided do not constitute direct recommendations to buy or sell any investment product. The use of the information is at the user's sole responsibility.
Intellectual Property
All content on the website, including analyses, reports, and graphics, is the intellectual property of Forex Analytica and is protected by applicable intellectual property laws. Reproduction, distribution, or other use of the content is prohibited without the company's written permission.
Limitation of Liability
Forex Analytica is not liable for any damages or losses that may arise from the use of the information provided through its website or services. Users acknowledge that they use the information at their own risk and assume full responsibility for any investment decisions.
Modification of Terms
Forex Analytica reserves the right to modify these Terms at any time. Users will be notified of any modifications via our website. Continued use of the services after modifications implies acceptance of the new Terms.
Disclaimer Policy
Source and Purpose of Information - Disclaimer of Investment Advice
The information provided by Forex Analytica is based on publicly available data and market analysis. The information offered by Forex Analytica is derived from technical and fundamental analysis of the foreign exchange markets and is intended solely for informational and educational purposes. The company does not provide investment advice, and the published information does not constitute an invitation or offer to buy or sell financial products. Our analyses do not constitute investment advice and should not be used as a basis for investment decisions. Any user who decides to invest based on the information provided by Forex Analytica does so at their own risk.
Limitation of Liability for Interpretations and Decisions
The company is not responsible for any misinterpretations of the analyses or decisions made based on the information provided. Forex Analytica assumes no responsibility for any losses arising from reliance on this information. Forex Analytica does not accept any responsibility to compensate for any damages resulting from the use of the information provided through our website or services. Any investment action you take is based on your own judgment and responsibility.
Recommendation to Consult Licensed Professionals
We strongly recommend that users of our services consult licensed financial advisors, portfolio managers, or any other licensed professional before making any investment decisions. Licensed professionals can provide personalized investment advice and tailor strategies to your individual needs and investment profile.
Forex Analytica's Interests and Objectivity
Forex Analytica, its analysts, employees, or external collaborators may hold positions of the financial products analyzed. Forex Analytica is a small, independent Forex market analysis company and does not have the ability to influence or manipulate the foreign exchange market in any way. The Forex market is a highly liquid and large-scale global market, and our activities do not affect the prices or transactions occurring within it. Therefore, the existence of such positions does not compromise the objectivity and impartiality of the analyses we offer. Our goal is to provide independent and reliable information to our clients.
Privacy Policy
Introduction
Forex Analytica is committed to protecting the personal data of its website users in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard personal data, considering that subscription and payment management is handled through the services of Substack.com and Stripe.com.
Data Collection
The personal data collected during registration for our services includes name, email, and billing information such as credit or debit card details. This data is managed through the Substack.com platform, which is responsible for collecting contact information and processing subscriptions. Payment processing is conducted through the Stripe.com platform, which handles transaction clearing.
Data Usage
The data collected is used solely for providing our services, including sending updates and analyses to subscribers. Forex Analytica does not directly manage payment data, which is securely processed through Stripe.com.
Data Security
Forex Analytica ensures the protection of personal data in collaboration with the Substack.com and Stripe.com platforms, which adhere to strict security standards for managing data and payments. Personal data is stored and processed according to the security protocols of these platforms.
Data Sharing with Third Parties
Forex Analytica does not share personal data with third parties, except for the platforms Substack.com and Stripe.com for managing subscriptions and payments. We do not disclose data to other third parties unless required by law or with the explicit consent of the user.
User Rights
Users have the right to request access to, correction, or deletion of their personal data, as well as to restrict processing. To exercise your rights regarding data management through Substack.com and Stripe.com, you may refer to the terms and policies of these platforms.
Policy Changes
Forex Analytica reserves the right to modify this Privacy Policy at any time. Changes will be posted on our website, and continued use of the services after changes indicates acceptance of the new policy.
Cookies Policy
Introduction
This Cookies Policy explains how Forex Analytica uses cookies and similar technologies on its website. We use cookies to enhance your experience and provide you with personalized information. By browsing our website, you consent to the use of cookies as described in this policy.
What are Cookies?
Cookies are small text files that are stored on your computer or device when you visit a website. Cookies help the website "remember" your actions and preferences (such as login, language, display settings, etc.) for a period of time, so you don’t have to re-enter them each time you return to the website.
Types of Cookies We Use
We use the following types of cookies:
Necessary Cookies: These cookies are essential for the operation of the website and allow you to use basic functions such as accessing secure areas or using our subscription service. Without these cookies, the services you request cannot be provided.
Performance Cookies: These cookies collect information about how users interact with the website, such as which pages are visited the most and if they receive error messages. This data helps us improve the performance of our website.
Functionality Cookies: These cookies allow the website to remember your choices (such as your username, language, or region) and provide enhanced, more personalized features.
Targeting/Advertising Cookies: These cookies are used to display ads that are more relevant to you and your interests. They are also used to measure the effectiveness of an advertising campaign. We use these cookies to tailor advertisements based on your behavior.
How We Use Cookies
At Forex Analytica, we use cookies for various purposes, such as:
Recognizing your identity after login.
Retaining your preferences.
Analyzing website traffic to improve our services.
Monitoring the performance of advertising campaigns.
Third-Party Cookies
In addition to the cookies we use, we may allow third parties to place cookies on our website for the same purposes (such as Google Analytics for traffic analysis or platforms like Substack.com and Stripe.com for managing payments and subscriptions). These cookies are the responsibility of the third parties and are governed by their own privacy policies.
How to Control Cookies
You can control and/or delete cookies as you wish – for details, visit aboutcookies.org. You can delete all cookies already on your computer and set most browsers to prevent them from being placed. However, if you do so, you may have to manually adjust some preferences every time you visit a website, and some services may not work properly.
Changes to the Cookies Policy
We reserve the right to modify this Cookies Policy at any time. Any changes will be posted on this page, and we will indicate the date of the policy update at the bottom of the page.
Contact
If you have any questions regarding the use of cookies or this Cookies Policy, you can contact us at info@forexanalytica.com.
Dispute Resolution Process
Introduction
Forex Analytica is committed to providing high-quality services to its clients. However, should any dispute arise, we aim to resolve it amicably and with mutual understanding. This section outlines the procedure that will be followed in case of disputes related to the use of our services.
Amicable Settlement
In the event of any dispute or disagreement between you and Forex Analytica regarding the provision of our services, please first contact us at [support email or phone number] so that we can seek an amicable resolution of the issue. We will make every effort to resolve the matter promptly and satisfactorily.
Mediation
If the dispute is not resolved amicably within 45 days, the parties agree to refer the matter to an out-of-court mediation process. The mediation will be conducted by an independent mediator, who will be appointed by mutual agreement of the parties. The costs of the mediation will be borne equally by both parties.
Judicial Resolution
In case mediation fails or the parties cannot reach a common solution through it, the dispute will be referred to the competent courts. The courts responsible for resolving the dispute will be those of Athens, Greece and the applicable law will be Greek law.
Applicable Law
This dispute resolution process is governed by and interpreted in accordance with Greek law. Any dispute that cannot be resolved through amicable negotiation or mediation will be resolved under the applicable Greek legislation.
Exclusion of Class Actions
Users of Forex Analytica agree that any dispute will be resolved on an individual basis and not through class or collective actions. This means that you will not participate in any class action or collective proceeding against the company.
User Notification
In the event of any modification to this dispute resolution process, you will be informed via our website or email, and it will be deemed that you accept the new terms if you continue to use our services after the notification.
Definition of Changes in Subscriptions and Payments
Subscription Changes
Forex Analytica reserves the right to adjust or modify its service subscriptions at any time. Users will be notified in advance of any changes to prices or subscription terms via our website or by email. Any modification will apply to the next renewal period of the subscription and will not affect active subscriptions until they expire.
Service Suspension Periods Due to Maintenance
Forex Analytica conducts system maintenance and upgrades for 45 days each year, during which its services may be suspended or limited. The scheduled maintenance periods are as follows:
15 days in August,
15 days in November,
15 days in April.
If services are suspended for more than 24 hours during the aforementioned periods or other periods that may be needed for urgent maintenance or upgrades, customers will receive a special discount code as compensation.
Compensation Discount Codes
For each period during which services are suspended due to maintenance or upgrades, customers will receive a discount code via email. This code will provide a discount on future subscriptions, compensating for the time during which services were unavailable. The discount will correspond to the length of the service suspension and will be available for use within 3 months.
Payment Process
All subscriptions are automatically renewed at the end of the subscription period using the payment methods you provided during registration. Payments are processed through the Stripe.com platform, and transaction processing is done in accordance with the policies and security standards of that platform. If there are any changes to the payment terms or renewal policy, you will be notified in advance via email or through an announcement on our website.
Cancellation Policy
Subscribers can cancel their subscription at any time through their account on the Substack.com platform. The cancellation will take effect from the next subscription period, and no refunds will be provided for the duration of the active subscription, unless otherwise specified due to service suspension periods or other special circumstances.
Trial Period
Forex Analytica offers a 7-day free trial period to new users, allowing them to try its services before committing to a subscription. During the trial period, users will have access to all services included in the selected package. At the end of the trial period, the subscription will be automatically renewed according to the terms of the chosen subscription, unless the user cancels before the end of the trial period.
Customer Support
Customer support is provided exclusively via email, and responses to your requests will be sent within 48 hours from the time they are submitted. The hours during which responses are provided are from 12:00 to 16:00 (Athens, Greece time zone), Monday to Friday.
Support Language
Customer support is offered only in English. Please submit your requests in English to ensure the fastest and most accurate service.
FAQ
For your convenience, a Frequently Asked Questions (FAQ) page is available, covering most topics related to our services.
Contact Form
You can contact us through the contact form available on our website. Please make sure to fill in all the necessary fields so that we can process your request as quickly as possible.
Customer Feedback
Your opinion is important to us. We conduct a feedback process to better understand your needs and suggestions, allowing us to improve our services.